pie à la mode
PIE's Finest News Source

Volume 4, Issue 2: Autumn/Winter 2002

Ingredients…

WORKING AT PIE!
by Stephanie Kerkvliet

Why PIE?? How much PIE??

Full time work:
Interpreters have LOTS of choices these days on where and how to work. Working for any agency full time means giving up the freedom of an independent contractor (i.e. setting your own hours, making your own rules [guided by the Code of Ethics of course], being your own boss. It can also mean joining a team of committed professionals and working toward common and complimentary goals. If the team idea appeals to you, then full time work at PIE could be a great option for you.

Excellence is a major goal at PIE. We strive to be excellent in every aspect of our business. Our staff meetings are high-energy hotbeds of creativity. We are sometimes frustrated but never distracted from our intent on being excellent in everything we do. New ideas cause us to think and motivate us to action. There is always room for professional growth.

Part time work:
Part time opportunities through PIE are numerous. The more available you are to PIE, the more work you will find comes your way. Last minute work is a hallmark service for PIE. While we try hard to send out to part-timers as much work as possible as far in advance as possible it does hold true that good things often come to those who wait!Certification:
If you currently hold one RID certification, we try very hard to match CT’s with transliterating jobs and CI’s with interpreting jobs. This can get complicated so we appreciate your feedback regarding the appropriateness of jobs that you take as well as your comfort level with the work required.

If you are currently working toward certification, be assured that PIE DOES work with pre-certified interpreters. Our general rule is to pair certified interpreters with pre-certified interpreters when feasible to allow informal mentoring to occur. By special request or circumstance we do make exceptions to our general practice of scheduling certified interpreters for jobs requiring a single interpreter. Here again, last minute work is available!

Mentoring:
PIE has always been a strong supporter of mentoring. Whether the mentoring takes place on an informal basis when interpreters happen to be working together or is more deliberate and planned, the full time PIE interpreter staff is willing to work with you regarding professional development. We recognize the mutual benefit inherent in discussions about any angle of interpreting.

Deaf Interpreters:
Working with Deaf interpreters was a driving motivator behind the establishment of PIE. We are continually both humbled and impressed by the impact the work of a Deaf interpreter has on consumers and situations. New levels of excellence are possible with this kind of teamwork. Working as a full time staff member allows maximum exposure to the Deaf interpreters PIE works with. Working as a part time employee (certified or not) means a heightened potential for working with Deaf interpreters. Watch for future opportunities for PIE employees to learn more about working in Deaf/hearing teams.

Professional Development:
In the pursuit of excellence, Professional Development is a high priority for PIE. Full time employees are encouraged via paid time for professional development activities. PIE developed the Training and Development program in order to promote development of PIE employees as well as the community at large. To date PIE trainings have been well received and well attended! PIE strives to offer at least one training per year as a benefit to PIE employees (exclusive to employees, full & part time, and free or nominal cost).

Oh Yeah
Finally, and by far, most importantly, the best reason I can think of to work for PIE is the staff. It is my distinct and honored pleasure to work with people whose professionalism, ethics and skills I admire and am inspired by daily. These people are devoted to excellence and are the very soul of Professional Interpreting Enterprise, Inc. Given a choice, this is a dream team for which I am especially thankful:

Tracy Vetter • Elizabeth Burgert • Laura Cook

Amy Fryman • Jason Pilarski • Tim Mumm

Jeff Mosher • Linda Lonning • Sandy Peplinski

Theresa Schmechel • Amy Free • Lisa Perry Burckhardt

LEGAL WORKSHOP
submitted by Amy Fryman

The WisRID Legal Development Committee is proud to announce the offering of Part 3D of the Legal Institute: Interpreting Civil Depositions: A Mock Event taking place on February 14, 15 and 16, 2003.

This seminar is one in a series of advanced court interpretation seminars designed to meet the needs of the seasoned court interpreter who has completed court interpreter training and who seeks more advanced training to sharpen skills and to gain a more thorough understanding of an often confusing arena. This seminar is designed to be the culmination of the Wisconsin Legal Interpreting Series; however, it is open to all participants who have met the basic introductory requirements. In this simulated legal interpreting seminar, participants will use strands of knowledge gained in the previous seminars and apply them to the actual interpreting task.

Theory and classroom training can never replace actual experience that interpreters obtain from an assignment. This seminar provides the court interpreter with actual legal interpreting experience by learning about, preparing for, interpreting and debriefing an actual civil deposition.

First the seminar will define the various roles an interpreter can be expected to take in a civil deposition, including the monitor role and the proceedings interpreter role. A discussion of the legal underpinnings for each role, including a review of the concept of privileged communications will be presented. The participants will engage in actual preparation with the attorneys and the deaf consumers for a mock deposition. Finally, the presenter, assistants and the participants will engage in in-depth analysis of interpretations at the conclusion of the deposition.

The instructor for this seminar is Carla M. Mathers, Esquire, CSC, SC:L (2000)

Ms. Mathers is an attorney in private practice with offices in Baltimore and College Park, MD. Ms. Mathers works for a civil litigation firm and is licensed to practice in the state and federal courts of Maryland and the District of Columbia. Ms. Mathers graduated magna cum laude from Howard University School of Law and received her undergraduate degree from the University of Maryland where she graduated summa cum laude. Ms. Mathers’ interpreting degree is from the College of Southern Idaho. Ms. Mathers is a former President and Vice President of the Potomac Chapter of the Registry of Interpreters for the Deaf. Ms. Mathers is a member of the Maryland Administrative Office of the Courts’ Advisory Committee on Interpreters.

She sits on the Subcommittee on Ethics and the Subcommittee on Testing and Training. As a certified interpreter and a practicing lawyer, Ms. Mathers is in a unique position to provide current theoretical and practical knowledge to participants through a variety of formats. Ms. Mathers has traveled and taught court interpretation nationally since 1986.

ACCESSING 7-1-1
submitted by Todd Behanna
Wisconsin Relay
tbehanna@hamilton.net

The Federal Communications Commission (FCC) ruled that 7-1-1 be used as the national three digit number for relay access. People who are deaf, hard of hearing, speech disabled and hearing, call the relay (at no charge), to have their telephone calls relayed voice to text and vice versa. Relay can be accessed via 7-1-1 in all 50 states, similar to 4-1-1 for Directory Assistance and 9-1-1 for emergencies.

Any organization or business that has their own telephone system (PBX) must program 7-1-1 to "point" to the relay. If you are aware of a system that is not yet routed for 7-1-1, please have the person that maintains the phone system call 1-800-618-4781 to obtain the 800 routing number for 7-1-1.

If you want cards that explain this information, contact Todd Behanna at Wisconsin Relay. He'll happily send some your way.

PALM ORIENTATION
by Tim Mumm

If you use a Palm computing device, take a look at the tips on www.interpug.com/palm/tips. Be sure to hit the archives button. I went there and found several of the tips useful. You’ll find everything from how to make those letters right the first time, to how to create a perpetual shopping list using your to-do function, to how to customize your hard button launchers. And while we’re talking Palm, if you don’t have a copy of Trip yet, you owe it to yourself to check this one out. Go to www.handshigh.com/html/trip. This software is for mileage tracking, and I use it every day. In fact, if you’re interested and you happen to see me, I can beam you a demo version of Trip, as can anyone who has it on their Palm device.

ADA CORNER
(Amy’s Disability Awareness Corner)
by Amy Free

Does Disability Legislation Apply to Deaf People???

A recent case was won by a deaf man who had been terminated from his position as an airline mechanic (Sprague vs. United Airlines, August 2002.) It was claimed that Sprague's job was taken from him as a result of his employers' assumptions about his "disability".

The definition of "disabled" or "disability" varies by culture, changes with time, and is essentially a social construct. Under the Americans with Disabilities Act, which promises "equality of opportunity", Deaf persons can legally request accommodations for both employment needs and recreational activities. Many Deaf persons in the U.S. do not consider themselves disabled, and therefore find themselves in the middle of a paradox. To benefit from the legislation, they feel they must, to some degree, accept the "disabled" label.

As the Sprague case shows us, the label of "disabled" carries assumptions with it. John Sprague maintained that his hearing loss did not affect his ability to do his job. It could be said that Mr. Sprague was not disabled at work. His employers, however, regarded him as a person with a disability.

Advocates say that regarding an individual as though he has a disability, creates invisible walls that impede opportunity. It may be helpful for individuals to be aware that the ADA provides protection to not only those persons with diagnosed, documented disabilities, but also those persons who may or may not have a disability but are "regarded as having a disability."

Quotes for thought...
"‘We must not and will not rest until every man and woman with a dream has the means to achieve it.' Today we renew that commitment, and we continue to work for an America where individuals are celebrated for their abilities, not judged by their disabilities."
- President George W. Bush on the 12th anniversary of the
ADA, quoting his father at the signing of the ADA in 1990

"...it is sadder that in this life there are many who hear but do not listen... is lack of hearing then a handicap if one who cannot hear can listen, feel, understand, and love?"
- Pamela Wright-Meinhardt (Deaf Way II Anthology)

(Some information for this article was found on
The Great Lakes ADA listserv, http://www.adagreatlakes.org.)

Christmas Cookie Baking Fantasy
by Elizabeth A. Burgert

Cookies!
Yumm, just yumm yumm yumm
Christmas cookies.
Small hard ones melt like dust
butter dust on your fingertips
lick them carefully one at a time.
Finger tips knead dough
tracing the list of ingredients down
1 Tablespoon
a Tablespoon of love
sounds so nice.
Big chewy cookies
with macadamia nuts in them.
They must have been dropped
from a teaspoon ~
pushed off its sticky edge
with a sticky finger tip.
Achy shoulders stirring with
achy arms.
Imagine making millions of cookies.
Roll the dough, I’ll stand here
with a cookie cutter.
Shapes like hearts and circles and
Santas.
Greasy spots on recipe cards
looking loved, a little gooey on the edges. Sweetness.
Be my sweetness, my paramour ~
be my apple blossom and
orange drop ~
gather me in your arms like
a bouquet of orchids, lady slipper
softness against your rough skin.
Cookies! Oh, yes, cookies.
Dropped, pinwheeled, molded, cut stuffed,
sprinkled, glazed, iced, folded, baked.
Simple sweetness, glazed beauty
sticky attraction.
Goofy gumdrops
Alleluja!
Need order to this:
clarity like egg whites
smoothness like flour
sharpness like baking soda
cut preciousness like sugar
oozing love bath like melted butter
sensual passion like vanilla extract
stir well
heat the oven, get warmth going to
harden and secure the shape of
cookies.

Q&A

The Q&A feature of the à la mode is an opportunity for interpreters, Deaf people, and hearing people to discuss issues that we face on a regular basis. Please look to the end of this article for a new question, and feel free to submit your response for publication, OR submit a question for a future issue. Answers and new questions may be sent to the à la mode editor, Tim Mumm, at timmumm@idcnet.com, with "Q&A" in the subject line. And now, our question from last time:

Question:

Recently a Deaf customer expressed irritation with interpreters who sit with Deaf people during banquets. This person was very adamant that interpreters should stay away and let the Deaf people eat and talk with each other and only approach when the speakers were speaking. This person said that they had found consensus with other Deaf people and that they had all kept quiet about this for many years. I was pretty shocked but intend to be more conscious about this possibility in the future. How do we as interpreters handle formal, banquet type settings when we are there to work but also have a social tie to the community?

Answer:

It would all depend on the kind of Banquet. If it is at Company Banquet, there is no doubt that a lone Deaf employee will want the Interpreter/s to sit with him/her during the Banquet to interpret the chat among the employees.

However, if it is a Deaf Banquet with a lot of Deaf people attending, then it is best to wait for the Deaf to invite you to their table. If no one invites you, then find a spare table to sit at. If it is a mixture of Deaf and hearing people at the Banquet, let the Deaf invite you to their table or ask if you could sit at their table. You might be welcomed or not. It will be up to them. I just want to assure you NOT to feel bad if the Deaf people don't invite you or ask you to not sit with them. They want time to be with their friends. In my experience, since we Deaf live in the hearing world and are surrounded by hearing people most of our lives, when we gather with Deaf friends at a Banquet, Deaf Club, or whatever, it is more likely that we will ignore hearing people, even interpreters and hearing people who can sign. For this one moment we are in the Deaf World and it feels good to be in our own world for a change. Please do not take any offense. It is just the way Deaf people are. Again, I cannot speak for all Deaf people. It will vary from person to person. Some will not mind having you sit at their table.

I hope this helps you get a better perspective of this situation. Please, don’t take offense if you aren’t asked to join, or you are asked to not sit with the Deaf people. It is NOT because they do not like you; it is just that they want a moment in their own world.

Bonnie Schwebke

And, the new question to ponder for next time; please send responses!!!:

I was recently working in a medical situation and had to wait for about thirty minutes while the Deaf patient underwent an MRI. The technician in the room asked me what the Deaf patient’s symptoms were. The Deaf person was not available because the scan was going on, but the info the technician was asking for could have helped the technician do a better job. This info had already been shared with the doctor and nurse, so it was available to the team. As a member of the team, should I go ahead and share that info, or not?

Please send your answers or original question for publication to piealamode@tds.net, with "Q&A" in the subject line.

FLAVOR OF THE…

Other than Professional Interpreting Enterprise, what is your favorite kind of pie? AND what’s a slice of pie without the à la mode? Your favorite kind of ice cream is? And we have answers this time from two PIE guys, Jeff Mosher (Deaf Interpreter) and Jason Pilarski (Business Manager).

Jeff: To be honest, I don't have any favorite pies because I am not crazy about pie, but I think I like apple with cinnamon pie. My favorite ice cream is when you go to KOPP's and you see any special KOPP's ice cream without nuts. Favorite store bought is Chocolate chip cookie-dough ice cream.

Jason: Cinnamon Apple (brown bag apple from the Elegant Farmer). Other than that, I’m usually a cake kind of guy, like pineapple upside down cake. Ice cream? Ooohhhhh boooooyyy!!!!! Let’s see. Vanilla, Cinnabun (from Basken Robbins), Chocolate, Rainbow Mint, Grasshopper, Cherry, Neapolitan, Cherry’s Jubilee, Butterscotch Ripple, etc.

 

SAFETY FIRST
(and last, and always)

by Tim Mumm

For every interpreter and every person, safety should be a top priority. Let’s pull together, and come up with some really good ideas for terps to think about, and PUT INTO PRACTICE! Please send interpreter specific safety tips (or any safety tips) to the à la mode editor at timmumm@idcnet.com.

Here’s a fun little game you can play every day on your way to and from your interpreting jobs. Something to keep your mind off of the worries and concerns you face on the job, and on the road. After all, we spend as much time on the road as anywhere else.

As you’re driving, look around you. Assess the situation. Now, ask yourself what’s the worst thing that could happen right now, and think about two things: One, how could you protect yourself and others if it did happen, and two, what can you do right now to prevent the problem?

For example, suppose you’re driving on a crowded freeway. You look around. Everyone is driving 75, all of the vehicles are traveling about two to three car lengths behind each other, and you see a dump truck loaded with gravel in front of you. Now, ask yourself, "What’s the worst thing that could happen right now?" You imagine the dump truck gets a flat tire, veers, and hits the van next to it. Then, trying to control the truck, the driver overcorrects and turns over. Because the truck is on its side, it will stop faster than you can brake.

What could you do to protect yourself and those around you? Probably make sure you are traveling a full two to three seconds behind the car in front of you, not two to three car lengths. What could you do right now? You can’t do anything about a bad tire on the truck. You can put yourself in a safer position by easing back so that you have enough room to make an emergency stop if you have to.

Try imagining as your driving. Put yourself in all kinds of imaginary problem situations. Who knows? It could save your life.

One more safety tip: Shoes! Honey, those sailor come hither shoes are to die for, but let’s not. In fact, let’s not even get hurt over them. When working in factory and many other settings, wearing the appropriate shoes is not a fashion issue; it’s a safety issue. You wouldn’t wear sandals while working out, don’t wear them into a factory. Factory settings always require solid shoes with no toe openings, heel openings or side openings. It’s best to have a shoe with a low heel, solid sole that will grip well, and strong full covering for the foot. No earth shoes (remember those?), and no wedgies (whatever they are). Leave the fashion statements for dates and dances. Or wear them to the next PIE workshop (as long as it’s not in a factory). When it comes to work, think sensible. And while we’re at it, make sure they have great support and are comfortable. We spend a lot of time on our feet, and can prevent long term injuries by wearing really good shoes. At the very least, make a habit of keeping a pair of sensible shoes in your car so you can change into them when going into a job that requires them. The truth is, you may not be allowed into the factory if you don’t have appropriate shoes on. They know too: it’s a safety issue.

WELCOME!

Jeff Mosher has been a Deaf consumer of PIE’s services since we opened. When offered the opportunity to become a Deaf interpreter and receive support while working toward his CDI, Jeff jumped at the chance. Jeff is from Ellicottville, NY, south of Buffalo. He graduated from St. Mary’s School for the Deaf in Buffalo, and then went to NTID. Jeff graduated from NTID with a degree in Manufacturing Process Technology.

Jeff is a native user of ASL. (He says, come check me out, see if I’m not!) He works for PIE part time as a Deaf interpreter, and also mentors new interpreters and interpreting students. Jeff says, "When Steph offered to help me become a Deaf interpreter, I asked if she really meant me! She said, ‘yes,’ and I took her up on her offer."

Jeff is passionate about extreme sports, doing things around the house, and playing with Neva. He moved to Milwaukee for a job with Allen Bradley, and has become rooted in Wisconsin. Even though he no longer works for Allen Bradley, Jeff has no desire to move. "We really love and enjoy Wisconsin!" He is married to Amy June Rowley, and has a daughter, Neva (a very cool girl), and a second child on the way. Jeff and Amy plan to find out if it’s a girl or a boy in April. Jeff’s wife, Amy, is a professor at UWM. She is the director of ASL Studies, and teaches ASL.

Laura Cook, interpreter coordinator, came to work for PIE after she heard positive comments from her daughter (Tracy Vetter) about working here. Laura has been licensed in Financial advising, Mutual Funds, Life and Health Insurance, and has sold long term care life insurance and annuities. She worked for the Xerox Corporation for eighteen years, and has completed a number of courses there in the areas of communications, quality process training, and problem solving. She served on the company problem solving team for six years. Laura finds her job at PIE busy and fun. She says that she enjoys every minute of each day. She enjoys working in a job where she can be supporting others.

Laura is just beginning to learn ASL. She looks forward to learning more.

Laura’s passions include (according to Laura) Everything! More specifically, she is passionate about her marriage, her daughter, grandchildren, home, swimming, fishing, and more. Laura has been married for twelve years to Craig, and lives in Palmyra with eleven acres of the Kettle Moraine in her backyard. She is very proud of her daughter Tracy and the wonderful person she has become (and PIE agrees with her), and she has the two most adorable grandchildren in the world: Alexandria, age 9, and Jacob, age